The website www.moyustore.com (the "Site") is operated by HK Chuangteng Trade Co., Limited, trading as Moyustore ("Moyustore," "we," "us," or "our"). We offer the Site, including all information, tools, and services available on it (the "Service"), to you on the condition that you accept these Terms of Service (the "Terms") and the policies referenced in them.

By visiting the Site or purchasing from us, you agree to these Terms. If you do not agree, please do not use the Site. These Terms apply to all users, including visitors, customers, and anyone who submits content.

We may update these Terms from time to time by posting the new version on this page and changing the "Last updated" date. Changes apply from the date they are posted and do not affect orders already placed. Your continued use of the Site after changes are posted means you accept them.

• You must be at least the age of majority in your country or region of residence to place an order. Minors may use the Site only with the involvement and consent of a parent or guardian.
• If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please notify us promptly of any unauthorized use.
• You agree to provide accurate, current, and complete information and to keep it up to date.

Your order is an offer to purchase. We will send an order confirmation email once your order is received; a contract is formed when we confirm and dispatch your order.

We reserve the right to refuse or cancel any order, including orders that appear fraudulent, exceed quantity limits, or appear to be placed by resellers or distributors. We may limit quantities per person, household, account, payment method, or address. If we cancel or change your order after you have been charged, we will notify you and issue a full refund for the affected items.

We work hard to keep product information accurate, but errors may occur in descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct such errors and update information or cancel affected orders at any time, including after an order has been submitted.

• Prices are shown in U.S. dollars unless another currency is displayed at checkout, and may change without notice. The price charged is the price shown at the time you place your order.
• We accept the payment methods shown at checkout, such as major credit and debit cards, PayPal, Google Pay, Apple Pay, and Klarna. Payment information is encrypted and processed by our payment providers; we do not store your full card number.
• Taxes, duties, and shipping charges (if any) are shown at checkout. For international orders, import duties or taxes may be charged by your country's customs authority.
• If you pay with Klarna or another financing option, that provider's terms also apply.

• Promotions and discount codes are valid only for the period and products stated, cannot be exchanged for cash, and unless stated otherwise cannot be combined with other offers.
• We may end or change a promotion at any time, and may cancel orders that misuse a promotion or discount code.
• Gift cards are redeemable only on moyustore.com, cannot be exchanged for cash except where required by law, and should be treated like cash — we are not responsible for lost or stolen gift cards.

Shipping, returns, cancellations, and refunds are governed by the following policies, which form part of these Terms:

Risk of loss passes to you when the order is delivered to the address you provided. Please make sure your shipping address is correct; we are not responsible for delays or losses caused by an incorrect address.

We make every effort to display product colors, images, dimensions, and piece counts accurately. Actual colors may vary depending on your screen, and minor variations in finish may occur between production batches.

Assembly difficulty ratings and build-time estimates are for guidance only and may vary from builder to builder.

All content on the Site — including text, product photos, videos, graphics, logos, and instructions — is owned by or licensed to Moyustore and protected by intellectual property laws. You may not copy, reproduce, sell, or otherwise exploit any part of the Site or its content without our prior written permission. You may share links to our pages and post photos of models you have built for personal, non-commercial use.

If you submit reviews, photos, videos, ideas, contest entries, or other content ("Submissions"), you grant us a non-exclusive, royalty-free, worldwide license to use, edit, publish, and display them in any media, including for marketing. We are not required to keep Submissions confidential, pay for them, or respond to them.

You confirm that your Submissions are your own, are truthful, and do not infringe anyone's rights or contain unlawful, abusive, or obscene material or malicious code. We may, but are not obligated to, review, edit, or remove any Submission at our discretion.

You may not use the Site or its content to:

• Break any law or encourage others to do so
• Infringe our or anyone else's intellectual property
• Harass, abuse, defame, or discriminate against others
• Submit false or misleading information
• Upload viruses or other malicious code
• Collect or track others' personal information
• Spam, phish, scrape, or crawl the Site
• Interfere with or bypass the Site's security

We may suspend or terminate your access to the Site if you violate these Terms.

The Site may provide access to third-party tools, services, and websites (such as payment, financing, shipping tracking, or social media) that we do not control. They are provided "as is," and your use of them is subject to the third party's own terms and policies. We are not responsible for third-party content, products, or services; please direct any related questions or complaints to the third party.

Your submission of personal information through the Site is governed by our Privacy Policy.

We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us and to the fullest extent permitted by law, the Site and all products and services provided through it are offered "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits any statutory rights you have as a consumer that cannot be excluded or limited under the laws of your country of residence.

To the fullest extent permitted by law, Moyustore and its directors, employees, affiliates, agents, suppliers, and service providers will not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, revenue, or data, arising from your use of the Site or any product purchased through it. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law.

You agree to indemnify and hold harmless Moyustore and its affiliates, officers, employees, and agents from any third-party claim, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party right.

Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. This does not deprive you of the protection of mandatory consumer laws in your country of residence. Before taking formal action, please contact us so we can try to resolve any issue informally.

Severability

If any provision of these Terms is found to be unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in full effect.

Termination

These Terms remain in effect until terminated by you or us. You may stop using the Site at any time. Obligations incurred before termination, including payment for orders, survive termination.

Entire agreement

These Terms, together with the policies referenced in them, are the entire agreement between you and us regarding the Site and replace any prior versions. Our failure to enforce any right does not waive that right. Section headings are for convenience only.